HorizonCU COVID 19 Resources

The COVID 19 Pandemic has changed the way we live and with that the way we access our finances. As the situation has continued to evolve, our top priority is keeping our members, employees and communities safe. We are pleased to announce that effective May 4, 2020, Horizon Credit Union will be re-open our lobbies in accordance with the Health Department guidelines.

We encourage you to continue using our drive thru, ITM’s and online access, as this is still the safest, most convenient, and preferred method for teller transactions. Our drive thru interactive tellers are available at all branches from Monday thru Friday from 8:30 am to 6:00 pm. You can access a member service representative from any lane and by tapping the screen.In trying to keep exposure to our employees and other members to a minimum, we ask when accessing the lobby, only the person conducting business enter. If at any time, the lobby exceeds recommended social distancing standards, you may be asked to wait in your vehicle.

Appointments for loan and membership transactions continue to be available. Members who come without an appointment for membership and/or loan services will be served once all scheduled appointments are completed. To schedule an appointment, please call the branch you wish to visit:
Farmington – 801.928.2261
South Branch – 801.928.2262
Clearfield – 801.928.2263
Kaysville – 801.928.2264
West Point – 801.928.2265
To ensure our branches are safe for both our members and employees, we will continue to sanitize all surfaces as required on a regular basis. Social distance guidelines will be posted at each entrance and we ask you join us in following them. We thank you for your compliance to help us keep you and our employees safe. We look forward to continuing to serve you.

For general questions, or other matters please call (801) 451-5064. A member service representative will be happy to assist you.

Please stay safe. We intend to follow the recommendations of health and government officials and will decline access to our offices to those who exhibit signs of illness. We will do our best to serve you and appreciate your membership.

HELPFUL HORIZON CU RESOURCES

Online Banking: ItsMe247 – account access at myhorizoncu.com (login top right corner)

Mobile Banking: 24/7 access with mobile apps for iOS and Android devices with our HCU Online Banking Tools

Member Service Center: Call 801.451.5064, available MondayFriday from 9 a.m. until 5:30 p.m.

Telephone Teller: Call 801.451.5064, choose option 1. Available 24/7.

Mortgage Services: Call 801.451.5064 to connect with a mortgage officer.

Loans: Apply online, or call 801.451.5064 to begin the application process. Most loan documents can be finalized remotely with our electronic signature service.

If you do not currently have online access but would like to enroll, please have your account number available and call us at 801.451.5064.

 

HELPFUL COVID 19 RESOURCES 

Economic Impact Payment Information

State of Utah News and Updates

Center for Disease Control Coronavirus Website

Intermountain Healthcare Resource Page